The computer science department maintains an independent help desk service called RT for our students. This is to more efficiently and effectively serve the unique needs of computer science students. Questions, comments, and concerns about our facilities and resources can be directed to the help desk. The help desk also deals with problems relating to installing software, account access, lab maintenance, general troubleshooting, and future improvements to the department. You can contact the help desk anytime at rt@clipper.ship.edu. Please provide as detailed of a description of your issue as you can and it will be processed as soon as possible.
Our facilities are as follows:
| Room: | Purpose: | Computers: |
|---|---|---|
| MCT 165 | Classroom | 26 Mac Pro's, 8-core processors, OSX and Lnux |
| MCT 162 | Classroom | 32 Lenovo, dual-core processors, Linux |
| MCT 164 | Classroom | 16 iMacs, quad-core, Linux and OSX |
| MCT 163 | Research Room | Power PC and Quad-Core Mac Pros |
Our Linux machines run Ubuntu 10.04 (LTS), and our Mac machines run Snow Leopard (10.6). Each has a wide variety of development tools and other applications installed. All machines have common networked home directories (through OpenAFS). All machines also have the following software installed and available for students:
Our OSX machines also have the eXtend simulation system installed.
The CS department maintains a robust computing environment to support our curriciular and research needs. The backbone of our technology infrastructure is our OpenAFS file server nodes that allow us to see all of our networked files and folders anywhere on the internet. Students may download the OpenAFS client software (for free) and install on their personal computers. This eliminates the need for fragile and easily lost disks. For more information on how to obtain and use OpenAFS, visit our Equipment Support Page on AFS
The department also maintains the following servers. All host names have a ".cs.ship.edu" suffix.
| Host Name | Services | Primary Purpose |
|---|---|---|
| clipper | ssh/http | General purpose Linux server for general terminal access and web space. Primary general purpose server for students. |
| vpn | vpn | Virtual private network (VPN) server, allows students to access CS department servers from off-campus. |
| kerberos | kerberos | Secure, single sign-on to CS resources |
| fs1,fs2,fs3 | OpenAFS | OpenAFS root servers. |
| cutter | ssh/http | Student administered Linux machine for whatever is of interest to students. |
| gamedev | http | Server for game development club. |
| ubuntu-mirror | http / afs | Ubuntu linux mirror. Update your own Ubuntu machines on-campus at LAN speeds. |
The department also has special partnerships with major vendors that allow us to provide students free copies of normally expensive software:
The best thing about our resources in the department is that you don't have to be here to use them! Once you have a username and password for our department, you can access any of our software, virtual machines, etc from anywhere off campus using VPN technology. For more information, check out The VPN Tech Talk.
Students are also able to use our resources on the machines in the 24x7 computer lab (MCT 158) when no computer science labs are available. The computers on the back wall of this lab have everything you need to use our resources!